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New Dental clinics and dental labs, connected

No lead forgotten. Every booking made on time.

The lead writes at 21:47. At 21:48 the appointment is booked.

S connects your dental clinic to the dental lab in one system: diary, patient record, estimates, cases, stock and invoicing. With leads and patients, AI works on its own, within the rules the clinic switches on: it replies, books, reschedules, cancels and reminds. The team steps in only for exceptions; clinical questions go to the dentist and calling a lead is always a person.

Book a demoSee the clinic’s rules
Governance ClinicS agent · the front desk sees this chat · Under the clinic’s rules
Illustrative data

Today · 21:47 · orthodontics campaign

  1. Lead: Good evening! I saw the aligners ad. Can I still book an assessment this week?
  2. Virtual assistant (AI): Good evening, Marta! Yes. For an orthodontic assessment I have Thursday at 10:30 or Friday at 17:00. Which do you prefer?
  3. Lead: Thursday at 10:30 is perfect.
  4. Virtual assistant (AI): Great, it is booked: Thursday at 10:30, Surgery 2. I will send you a reminder the day before, right here.
Booking madeBy the assistant (L1) · front desk notifiedKept by the front deskAdjusted by the front deskUndone · patient notified
Patient
Marta S. · new lead
Appointment
Orthodontic assessment
When
Thursday · 10:30 · Surgery 2
see the log

The problem

The lead came in at 21:47. Nobody called back.

Contacts going cold, empty chairs, cases on the phone. Nothing falls between shifts.

Today, without S

  • Leads forgotten in the inboxCampaign leads sit in an inbox until they go cold.
  • No-shows, no waiting listNo-shows leave gaps in the diary that nobody fills.
  • Lab on the phoneClinic and lab talk by phone and paper. Which stage is the job at?
  • Estimates without treatmentEstimates handed over that never become treatment; stock with no lot tracking.
  • Loose AI, no controlSeveral disconnected software tools, and "loose" AI replying with no control.

With S

  • Every lead has an ownerEvery lead gets a reply and a booking at any hour, and has an owner until it becomes an appointment or is closed.
  • Slot offered to the listCancellations and no-shows: the slot is offered to the waiting list automatically.
  • Case visible to both sidesThe case travels from clinic to lab with every stage visible to both sides.
  • Estimate through to planEstimates followed through to the treatment plan; lots traced per episode.
  • AI with rules and a logOne system, connected to what you already use, and an AI that acts on its own only where the clinic switches it on.

One lead, from campaign to chair

From ad to appointment in minutes, without waiting for reception.

The AI writes free text, within the clinic’s rules: no prices or discounts, no clinical advice, no promises, only times from the real schedule. Consent and opt-out respected; everything recorded.

Illustrative data
ArrivesClick a phase to jump to it
  1. Phase 1 of 6. WhatsApp: Implant campaign lead on WhatsApp: “Can I still get an assessment this week?” Virtual assistant (AI): Good evening, Marta! Is it to replace a tooth? I have Thursday 10:30 or Friday 17:00. ✓ Free-text reply · real times from the schedule L1 · automatic under clinic rule.
  2. Phase 2 of 6. WhatsApp: Marta: “Yes, a back tooth. Thursday 10:30.” Virtual assistant (AI): Booked: Thursday 10:30, Room 2. I will remind you the day before. ✓ Booked Thursday 10:30 · confirmation sent L1 · automatic under clinic rule.
  3. Phase 3 of 6. WhatsApp: Marta: “How much is an implant?” Virtual assistant (AI): Without an assessment there is no exact figure. Reception will answer you; Thursday stays booked. ⚑ Exception · price → reception L3 · a person only.
  4. Phase 4 of 6. Schedule: Appointment tomorrow at 10:30. Routine: Sends the day-before reminder. ✓ Reminder delivered L1 · automatic under clinic rule.
  5. Phase 5 of 6. WhatsApp: Marta: “Could it be 11:30?” Virtual assistant (AI): Yes. Moved to Thursday 11:30. See you tomorrow! ✓ Rescheduled Thursday 11:30 · free slot in the schedule L1 · automatic under clinic rule.
  6. Phase 6 of 6. Waiting list: Thursday 10:30 is free. Routine: Offers the slot to the waiting list. ✓ Filled · the chair does not stay empty L1 · automatic under clinic rule.
Phase 6/6Thu 08:30
Thu 08:30Reception’s day

Thursday, 08:30: Marta comes at 11:30 and the 10:30 slot is filled. Only the price needed a person.

AI replies
4
routine tasks
2
for the team
1
unrecorded
0

Every message, booking and change stays in the audit chain.

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Illustrative data

AI in every layer

Flexibility with safety.
The autonomy the clinic gives.

Bookings, reminders and waiting list on automatic. The team sees only the exceptions.

The clinic switches on each autonomy by area. The AI books, reschedules, cancels and reminds on its own, and the front desk is notified after each act. A clinical instruction never goes out automatically: it goes to the dentist. Calling a lead is always a person. Everything goes into a chained audit log that can be verified.

  1. The clinic switches on the area

    Bookings, reminders, waiting list: each autonomy switches on and off separately. There is one master switch.

  2. Code holds the limits

    Free slot, minimum notice, right specialty, daily cap. Nothing clinical goes out automatically. In doubt, the case goes to the team.

  3. The team is notified

    After each act: who, what and when, in a verifiable chain. The front desk can adjust or undo.

Choose a level

Illustrative data

    • L1 · AutomaticReply and book the assessment, at any hour
    • L2 · ConfirmedPublic profile suggested; a person chooses
    • L3 · Person onlyPhone the lead

    • L1 · AutomaticPost-visit message in free text, within the clinic’s rules
    • L2 · ConfirmedMedication instructions stay as a draft
    • L3 · Person onlyClinical decisions go to the dentist

    • L1 · AutomaticBook, reschedule and cancel; reminders; slot offered to the waiting list
    • L2 · ConfirmedAppointment in the clinical software: goes to the front desk
    • L3 · Person onlyPrices and discounts to the patient

See how AI works in each act

For the teamExceptions · illustrativeIllustrative data

  • Question about post-extraction medication For the dentist

    Assistant · a clinical instruction never goes out automatically

  • Discount request from a lead For management

    WhatsApp agent · amounts only from a person

  • Orthodontic assessment booked · slot offered to the waiting list

    WhatsApp agent · campaign lead

    Automatic (L1) · logged
Chained audit logChain verified
  1. Agent booked an assessment for a campaign leadrecord linked to the previous one
  2. Confirmation sent to the patient; front desk notifiedwho · when · what
  3. Eve-of-appointment reminder queuedrule switched on by the clinic
Illustrative data

Leads and communication

Replies at any hour. The front desk is always in the conversation.

WhatsApp and Telegram on the same number: the front desk steps in whenever it wants.

The agent handles leads and patients on Governance Clinic’s WhatsApp, on Telegram and by SMS, and books in the S diary. The front desk replies from the same number, without switching apps. Every campaign lead enters a queue, with a funnel per campaign and sales history.

  • WhatsApp

    "Governance Clinic" number, shared by agent and front desk.

  • Telegram

    Messages for patients and for the team.

  • Voice notes

    Voice messages received on WhatsApp are transcribed and reach the same queue.

  • Lead queue

    Funnel per campaign and sales history for each contact.

The manager: dashboard, funnel, queue and dossier

Recorded in the demo environment · fictitious data

Reception: from the queue to a booked visit

Recorded in the demo environment · fictitious data

In the diary and in the lab

Clinic

From booking to invoice, in one place.

Dr InêsThursdayIllustrative data
  • 09:30Endodontics · appointment
  • 10:30Booked by the assistant (AI) · front desk notified
  • 11:30No-show logged · slot for waiting list

See everything for the clinic

Lab

Every case on a production line, in view.

Production boardIllustrative data

Modelling(2)

  • Crown · case A
  • Bridge · case B

Try-in(1)

  • Denture · at clinic

Dispatch(1)

  • Urgent · today

See S for labs

Clinic ↔ Lab

No more calls to ask "which stage is it at?"

The clinic sends the case, follows every stage and talks to the lab inside the case itself.

  1. Clinic sends

    Prescription and case files

  2. Production

    Stages visible to both sides

  3. Try-in

    Round trip logged in the case

  4. Dispatch

    Shipment confirmed, deadline in view

  5. Delivered

    Full traceability, from lot to patient

Integrations

No need to throw out what you already use.

Clinical software with an API and AI assistants via MCP, under the same rules.

Existing software

Syncs with the practice management software you already use, as long as it has an API, with conflicts flagged for review.

AI assistants

Connected via MCP: the team’s assistant looks up and proposes; the team confirms.

Clinics and labs already working with S

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  • [PARTNER LAB LOGO]
[CUSTOMER TESTIMONIAL — clinic]
[NAME, ROLE, CLINIC]
[CUSTOMER TESTIMONIAL — lab]
[NAME, ROLE, LAB]

S overview

Leads and agents are one part. See the full platform for the clinic.

See everything S does for the clinic

Watch a lead become a booking. Under your rules.

In [DURATION, e.g. 30 minutes]: conversation, booking, rules and log, with your clinic’s workflow.

Pricing: [PRICE]

Step 1 of 4 Who you are
Step 2 of 4 Clinic, laboratory or both
Step 3 of 4 How we contact you
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How would you like us to contact you?
Step 4 of 4 Confirm

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For patients

Your clinic takes care of you. S shows you what it keeps.

Your patients also follow their visit and booking on one page.

See the patient page
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