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Dental clinics + dental labsPortugal

Clinic and lab in the same system.

From prescription to delivery, every job tracked, with AI in every layer.

S connects dental clinics and dental labs: diary, patient record, certified invoicing (Portugal), production and shipments in a single system. No more phone and paper between clinic and lab. With leads and patients, AI works on its own, within the rules the clinic switches on; in the lab, it links the mailbox to the case and proposes, and production is decided by people. The model never decides anything clinical.

Book a demoSee the path of a case
LAB / PRODUCTION BOARDLine: Fixed · Zirconia
  • Today
  • Urgent
  • Try-in ongoing

01Receipt(2)

  • CASO-A17URGZirconia crown · 26North Clinic · Dr R.
  • CASO-B04NEWOcclusal splintCentre Clinic · Dr P.

02Models(1)

  • CASO-C223-unit bridge · 14–16South Clinic · Dr L.

03CAD design(2)

04Milling(1)

  • CASO-B12URGe.max veneer · 11

05Ceramics(1)

  • CASO-C05PFM crown · 46

06QC(1)

  • CASO-A02Composite inlay · 25

07Dispatch(1)

  • CASO-B01READYZirconia crown · 21Shipping to Centre Clinic
Illustrative data · Every move is logged in the case audit

00 · Diagnosis

Today, information gets lost between the chair and the bench.

The clinic does not know the stage. The lab does not know the decision.

  • Case visible stage by stage
  • Leads answered
  • No-shows and recalls handled
  • Lots traced, software connected
  • AI with rules, audited
BeforeWith S
BeforeClinic and lab talk by phone and paper; nobody knows for sure which stage the job is at.With SThe case is sent in the system and the clinic sees every stage, try-in and shipment, with messages inside the case itself.
BeforeCampaign leads go cold because nobody called back in time.With SAn agent replies on WhatsApp or Telegram and books the appointment, under the clinic’s rules; the front desk is notified and speaks from the same number.
BeforeA diary full of no-shows and estimates that never become treatment.With SWaiting list, no-show control, due recalls and estimates linked to the treatment plan.
BeforeUntracked stock and several software tools that do not talk to each other.With SMaterial and implant lots linked to the episode, and sync with the practice management software you already use, as long as it has an API.
Before"Loose" AI, with no control over what it does on the clinic’s behalf.With SAn AI that acts on its own only where the clinic or the lab switches it on, with rules in the code. Money and clinical decisions stay with a person. All in a verifiable chained audit log.

01 · Clinic ↔ Lab

One case, one thread. From prescription to delivery.

The clinic sends, the lab produces, every step is logged.

The case leaves the patient record and enters the right production line. Try-ins and shipment are logged with who, when and what, with no calls to ask "where is it at?".

CASO-D31 · Upper complete denturePatient M. S.North Clinic → Central Lab
TRY-IN 1 · AT CLINIC
  4. Finishing and QCpending
  5. Shipping and delivery to clinicpending
Illustrative data
  1. Mon 09:12case created · clinic
  2. Mon 09:14prescription submitted
  3. Mon 11:40received · lab
  4. Tue 16:05"setup" stage done · J.M.
  5. Wed 10:20try-in 1 sent → clinic
CASE MESSAGE · Lab

Please confirm the midline and shade at the try-in. We will adjust on return.

  • Dr R.impressions · attached
  • Dr R.photos · attached
SEND

The prescription leaves the record

The clinic picks the lab and the catalogue product; the case already carries patient, teeth and files.

FOLLOW

Every stage visible

Production, try-ins, urgent jobs and deadlines, seen from the clinic side just as the lab sees them.

TRACE

History that cannot be erased

Events, materials, shipments and warranties stay linked to the case, to answer any question later.

One case, from prescription to delivery

Deadlines watched, mail in the case. Production is decided at the lab.

Routines link mail and watch deadlines; the AI simulates. The lab decides production.

Illustrative data
ArrivesClick a phase to jump to it
  1. Phase 1 of 7. Patient record: Doctor prescribes a zirconia crown on 36. Routine: Delivers the order to the lab. ✓ Order at the lab, with the record L1 · automatic under clinic rule.
  2. Phase 2 of 7. Quote: Clinic approves the quote. Routine: Opens 5 stages from the catalogue. ✓ In production · due Friday L1 · automatic under clinic rule.
  3. Phase 3 of 7. Deadlines: Design stage has only 4 h slack. Routine: Amber warning on the board. ✓ Risk visible · only a person moves the date L1 · automatic under clinic rule.
  4. Phase 4 of 7. Task Force: Manager: “How do I save the date?” Virtual assistant (AI): If Rita does the design, it ends today at 18:00. ⚑ Exception · team change → manager applies L2 · the team confirms.
  5. Phase 5 of 7. E-mail: Clinic e-mail about LAB-0418. Routine: Links it to the case, attaches the shade photo. ✓ In the case, no retyping L1 · automatic under clinic rule.
  6. Phase 6 of 7. E-mail: E-mail from another clinic: new job. Routine: Proposes a new case, pre-filled. ⚑ Exception · new case → a person opens it L2 · the team confirms.
  7. Phase 7 of 7. Shipment: Lab confirms the shipment. Routine: Tracks the carrier. ✓ Clinic sees “in transit” in the list L1 · automatic under clinic rule.
Phase 7/7Fri 15:30
Fri 15:30Case summary

LAB-0418 is on its way; each stage is recorded with who and when.

AI simulations
1
routine tasks
5
for the team
2
unrecorded
0

Every act stays in the audit chain.

Book a demo →
Illustrative data

02 · Lab

Production under control, stage by stage.

Capacity and deadlines in view: urgent work shows up before it is too late.

Cases arrive from clinics already structured and the lab organises them into production lines.

Production
Production lines with stages and a production board
Try-ins
Try-in round trips logged in the case
Shipments
Confirmed dispatches, deadlines and urgent jobs
Capacity
Team workload and capacity per stage
Commercial
Price lists, warranties, remakes and payments
CAPACITY · THIS WEEKIllustrative data
  • Models45%
  • CAD design72%
  • Milling91%
  • Ceramics58%
  • QC30%

Due soon

  • URGCASO-B12 · e.max veneertoday
  • REMCASO-A02 · Remake under warrantytomorrow
  • STDCASO-C22 · 3-unit bridgeFriday

Inside the lab: one case, from quote to shipment

Recorded in the demo environment · fictitious data

03 · And on the clinic side

The whole clinic, across several sites, on one dashboard.

From booking to certified invoicing (Portugal), the same data at every site.

  • Diary and bookings
  • Patient record
  • Estimates and treatments
  • Stock and lots
  • Team
  • Invoicing and management

See everything S does for the clinic

04 · AI in every layer

AI in every layer. Not in a tab.

From case receipt to shipment: automatic, confirmed or person only.

Automatic (L1) is the normal path, under rules the clinic or the lab switches on: bookings, reminders, e-mails linked to the case. The team confirms only what it chooses (L2), such as a new case or a change in production. Money and clinical decisions are for a person only (L3). Everything goes into a verifiable chained audit log.

Choose a level

Illustrative data

    • L1 · AutomaticReceipt notice to a known sender
    • L2 · ConfirmedTask Force: AI simulates, a person applies
    • L3 · Person onlyCustoms declaration for the shipment

    • L1 · AutomaticLow-stock alert to the team
    • L2 · ConfirmedReorder; the team confirms
    • L3 · Person onlyPay the supplier

    • L1 · AutomaticHarmless conflicts closed by rule
    • L2 · ConfirmedNew clinical software authorisation proposed
    • L3 · Person onlyAny other conflict

See how AI works in each act

Governance ClinicLead · implant campaign · AGENT ACTIVE
Illustrative data
  1. Lead: Good afternoon, I saw the implant ad. I would like to book an assessment.
  2. Virtual assistant (AI): Good afternoon! I have an assessment slot on Thursday at 14:30 or Friday at 10:00. Which do you prefer?
  3. Lead: Thursday at 14:30, please.

booking made (L1) → front desk notified

The front desk can reply from the same number at any time

For the lab to confirm3 pendingIllustrative data
  • TASK FORCE

    Move the design of CASO-K12 to Rita

    Simulation: Friday’s due date holds · a person applies

  • AGENT · LAB

    Send a message on CASO-D31 asking to confirm the shade

    Try-in 1 at the clinic longer than planned

  • AGENT · MAILBOX

    New case from an e-mail from Sea Clinic

    Lab mailbox · already filled in; a person opens the case

Chained audit log · verifiable integrity

LEADS

Queue of campaign leads, funnel per campaign and sales history for each contact.

CHANNELS

WhatsApp and Telegram, under the Governance Clinic brand. The front desk replies from the same number.

CONTROL

Automatic under the rules you switch on, confirmed only where you choose, and person only for money and clinical decisions. Every act is logged.

See how S handles leads

05 · Integrations

Fits into what you already use. No starting over.

Clinical software with an API and AI assistants via MCP: nothing to start over.

Bookings, estimates and patients mirrored in S, with conflicts flagged and nothing silently overwritten.

  • CORES
  • EXISTING SOFTWAREPractice management · via API
  • AI ASSISTANTSMCP
  • CLINICSmultiple sites
  • LABScases and production
  • MESSAGINGWhatsApp · Telegram · voice
Illustrative data

06 · Who uses it

Clinics and labs in Portugal.

  • [PARTNER CLINIC LOGO]
  • [PARTNER CLINIC LOGO]
  • [PARTNER CLINIC LOGO]
  • [PARTNER LAB LOGO]
[CUSTOMER TESTIMONIAL · LAB DIRECTOR]
[NAME] · [LAB]
[CUSTOMER TESTIMONIAL · CLINIC MANAGER]
[NAME] · [CLINIC]

S overview

The lab is one part. See the full platform for the clinic.

See the overview

07 · Demo

Watch a case move through S, from request to delivery.

The clinic↔lab link, the three AI levels and the fit with the software you already use.

Plans and pricing: [PRICE]

Step 1 of 4 Who you are
Step 2 of 4 Clinic, laboratory or both
Step 3 of 4 How we contact you
Required only if you choose WhatsApp.
How would you like us to contact you?
Step 4 of 4 Confirm

We use these details only to arrange the demo. Privacy notice, version v1.

For patients

Your clinic takes care of you. S shows you what it keeps.

Your patients also follow their visit and booking on one page.

See the patient page
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